Legal › Privacy policy

inpay A/S [“ inpay”] has been awarded TRUSTe's Privacy Seal signifying that this privacy policy and practices have been reviewed by TRUSTe for compliance with TRUSTe's program requirements including transparency, accountability and choice regarding the collection and use of your personal information. TRUSTe's mission, as an independent third party, is to accelerate online trust among consumers and organizations globally through its leading privacy trustmark and innovative trust solutions. This Statement applies exclusively to the Site www.inpay.com . By using the Site, you are expressing your consent to the privacy policies disclosed below in this Statement. “Personal Information” refers to information that can be used to identify an individual such as a name, or email.

For all questions and concerns pertaining to the Site, or to this Statement, please use the contact information below to reach us:

Our postal address

Store Kongensgade 40H
Copenhagen, DK-1264
Denmark

We can be reached via e-mail at info@inpay.com or you can reach us by telephone at +45 88610600

In the event that your inquiry isn’t acknowledged, or hasn’t been addressed to your satisfaction after a reasonable expectation of communication, please contact TRUSTe here.

For each visitor to our Web page, our Web server automatically recognizes information regarding the domain of the User visiting our Site. This information includes ip address, referring urls’ and the pages a visitor visits while on our Site. We use this non-personal information to improve the Site functionality on our Site, as well as to manage the preferences you specify during your use of our Site.

We also employ the use of cookies when you interact with our Site. Cookies are files that Web browsers place on a computer's hard drive and are used to indicate whether you have visited the Site previously. These cookies are not tied to any personal information you submit while on our Site.

Third Party Cookies: We may from time to time engage third parties to track and analyze non-personally identifiable usage and volume statistical information from visitors to our Site to help us administer our Site and improve its quality. Such third parties may use cookies to help track visitor behavior. Such cookies will not be used to associate individual website visitors to any personally identifiable information.

Clear Gifs (Web Beacons/Web Bugs): Our third-party chat service provider employs a software technology called clear gifs (a.k.a. Web Beacons/Web Bugs), that help us better manage content on our site by informing us what content is effective. Clear gifs are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of Web users. In contrast to cookies, which are stored on a user’s computer hard drive, clear gifs are embedded invisibly on Web pages and are about the size of the period at the end of this sentence. We do not tie the information gathered by clear gifs to our customers’ personally identifiable information.

We collect certain personal information on our Site when you select to request information from us about our Service. This includes, your name, email address, phone number, whether the request for information is from a “merchant,” or a “shopper.” We also request other preferential information from merchants and potential affiliates such as business name to fulfill the request for information. This personal information is used explicitly for the purpose it’s collected. We do not share your personal information with any third parties for their promotional purposes.

Where explicit consent is provided, we may also use your email to send you newsletters. Out of respect for your privacy, we provide you a way to unsubscribe. If you do not want to receive e-mail from us in the future, please let us know by contacting us using the email information provided above and we shall honor your request.

We will send you strictly service-related announcements on rare occasions when it is necessary to do so. For instance, if our service is temporarily suspended for maintenance, we might send you an email. Generally, you may not opt-out of these communications, which are not promotional in nature.

We will retain your information for as long as your account is active or as needed to provide you services. If you wish to cancel your account or request that we no longer use your information to provide you services contact us at info@inpay.com. We will retain and use your information as necessary to comply with our legal obligations, resolve disputes, and enforce our agreements.

If inpay is involved in a merger, acquisition, or sale of all or a portion of its assets, you will be notified via email and/or a prominent notice on our Web site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

Moreover, we may be legally obligated to disclose information to the government or to third parties under certain circumstances, such as illegal activity on our Site. inpay reserves the right to release personal information to its service providers, law enforcement or other government officials or in response to a formal request in a civil action, Court order or judicial proceeding as inpay, in our sole and absolute discretion, deems necessary or appropriate.

We may also provide Aggregated Information to third parties. Such information will not include personal information of any customer or visitor.

From time to time, we may use customer information for new, unanticipated uses not previously disclosed in our privacy notice. If our information practices change at some time in the future we will contact you before we use your data for these new purposes to notify you of the policy change and to provide you with the ability to opt out of these new uses.

Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. You can request access to your information from us by emailing at the contact information provided above to update, modify or delete your personal information. In some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

With respect to security: When we transfer and receive certain types of sensitive information such as financial information, we redirect visitors to a secure server. To this end, we employ industry accepted standards such as SSL encryption to protect your personal information. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. No method of transmission over the Internet, or method of electronic storage, is 100% secure, however. Therefore, we cannot guarantee its absolute security.

If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone number.

We may update this privacy statement to reflect changes to our information practices. If we make any material changes to this policy we will notify you by email (sent to the e-mail address specified in your account) or by means of a notice on this Site prior to the change becoming effective. We encourage you to periodically review this page for the latest information on our privacy practices.